• Am I eligible to become a CommunityHealth patient?

  You are eligible if you meet the following two requirements:

  • you do not have health insurance of any kind (Medicaid Part A only exception)
  • your income does not exceed 250% of the Federal Poverty Level Guidelines. Download the guidelines
• Is there a fee for services offered at CommunityHealth?
  No, there is no fee for services offered on-site at CommunityHealth, but we do accept donations.
• How do I register to become a patient at CommunityHealth?

  In order to register, you must come to a CommunityHealth clinic during our intake/registration hours.

  Intake/Registration Hours

  West Town – 2611 West Chicago Avenue, Chicago, IL 60622

  Monday, Tuesday, Wednesday, Thursday 9 a.m. – 8 p.m.
  Friday 9 a.m. – 1 p.m.
  Saturday 9 a.m. – noon

  Englewood – 641 West 63rd Street, Chicago, IL 60621

  Monday, Wednesday 9 a.m. – 1 p.m.
  Tuesday 10 a.m. – 4 p.m.
  Thursday 10 a.m. – noon
  Friday 9 a.m. – noon

  Please bring the following information with you at the time of intake:

  • Proof of Income
    • TAX RETURNS from previous year
    • ONLY if you did not file taxes, you may bring:
      • Check stubs for the past 30 days
      • OR written statement from employer if you get paid cash
      • OR supporter’s income, if you are supported by someone else
  • Proof of address (NOTE: we do not accept PO Boxes as proof of address)
  • Picture ID
  • List of current medications
  • Copy of all past medical records (if you have seen a physician in the last three years)
  • Letter of termination from insurance company (if applicable)

  For more information about becoming a CommunityHealth patient, contact:
  West Town: Virginia Gallegos, Intake Coordinator, at 773.969.5924 or vgallegos@communityhealth.org

  Englewood: Rosario Martinez, Patient Care Associate at 773.994.1515 or rmartinez@communityhealth.org.

• Do I need an appointment to see a doctor or nurse, or to come in for the lab?
  Yes. CommunityHealth is an appointment-based clinic. In order for us to see you, please call and make an appointment.
• How soon will I get an appointment with a doctor after I register?
  Depending on the load of new patients being scheduled, it may take 4 to 6 weeks to be seen by a doctor at CommunityHealth.
• Can I get medications prescribed by a non-CommunityHealth doctor filled here at CommunityHealth?
  No, we cannot fill prescriptions prescribed by anyone outside of CommunityHealth.
• If I run out of medication, can I come in for a refill?
  In order to receive a refill on your medication, you must be a registered patient and be seen by a medical professional. Please call and make an appointment.
• Do you have evening and weekend appointments?
  Yes, evening and Saturday appointments are available.
• If I only need a TB test, can I get it done at CommunityHealth?
  All of these tests/visits can be done at CommunityHealth, but only if you have previously registered. Services onsite are only available to active CommunityHealth patients. A provider will need to order all lab tests, so if you are a patient please call for an appointment.
• If I only need a physical for my new job, can I get it done at CommunityHealth?
  Yes. CommunityHealth providers can complete physicals for all active patients. If you are not an active patient, you will need to register to become a patient to be seen.
• Do I need to have a Social Security number to become a patient?
  No, you do not need a Social Security number to become a patient at CommunityHealth.
• How can I get copies of my medical records?
  In order for us to release your medical records, you must sign a release of authorization. Please stop by the front desk and fill one out or download here and mail or fax to our offices.Mail:
  CommunityHealth
  Attn: Medical Records
  2611 W. Chicago Ave.
  Chicago, IL 60622Fax: 773.395.9902Once we have received the release, we will will send it to you within 7-10 business days.

FAQs – Español (PDF: 13KB)
FAQs – Polski (PDF: 85KB)