When a Volunteer Goes Above and Beyond


Sep 17


Aneta Gil already does great work at CommunityHealth, volunteering her free time to come and serve patients as part of our dermatology group. Aneta however decided that there was more she could contribute, taking the lead in creating biopsy handouts for our patients.

Aneta, pictured on the left, with her supervisor Dr. Napatalung

CommunityHealth spoke with Aneta to explore why she was passionate about creating the handouts.

Community Health (CH): What inspired you to make the handouts?

Aneta: As a dermatology medical assistant, biopsies are often performed. It is crucial to help patients understand how to care for their wounds, know what to look for in case of an infection, and what to obtain for further assistance. I believe that providing patients with the materials to promote healthy behaviors will further educate them about how to care for their wound (s).

CH: Why is caring for the wound after a biopsy important?

Aneta: It is important because you want to properly take care of the wound to promote healing, and prevent an infection from occurring. It is also helpful to know the signs of an infection so that treatment can be provided when needed at the health center.

CH: Why did you decide to translate the handouts?

Aneta: I decided to translate the wound care instructions because I am aware that patients at CommunityHealth sometimes need a Spanish or Polish interpreter during their visit. Therefore I wanted to provide a resource that would be culturally tailored to the patients’ native language. Being aware of the population the clinic serves, I wanted to be able to provide a resource in English, Spanish, and Polish, so that the information is clearly understood and proper care administered.

CH: How do you expect that your handouts will be used to help educate the patient community at CommuntiyHealth?

Aneta: The handouts will help educate patients about taking care of their wound(s), because patients will not only begin to understand how to best care for their wounds, but they will also be aware of what signs to look for, and identify, an infection which would most likely trigger their desire to follow up with the health center for further evaluation and treatment. Additionally, a lot of information is discussed in the exam room and it’s not always possible for patients to remember everything. Providing this resource, and reviewing it with the patient, can help them remember and refer back to the instructions.

CH: Do you think CommunityHealth is receptive when volunteers want to get more involved in the health center?

Aneta: Definitely. When I emailed Ava, the Volunteer Coordinator, she connected me with Adelle, the Health Education Manager who guided me as I was creating the handout. Dr. Napatalung provided clinical input in formulating the instructions and Adelle further helped with the design and imagery .My experience is one that can certainly be repeated by other volunteers, students, or clinical staff. Everyone is unique and their experiences can be valuable to CommunityHealth. If an idea sparks to mind, do not be afraid to share it because CommunityHealth is open to meaningful ideas.

CH: We couldn’t agree more. Thank you Aneta for talking to us, for your continued service at CommunityHealth, and for your great biopsy work!


The great biopsy handouts which are now in usage at CommunityHealth